What is quid pro quo harassment in the workplace?
It is unacceptable for employers to ignore sexual harassment in the workplace, including quid pro quo harassment. Human resources needs to do everything they can to stop it from happening and be ready to act quickly when it does.
Read on to learn about quid pro quo harassment and the steps that human resources may take to combat it.
What does “quid pro quo” mean?
The Latin phrase “quod pro quo” means “something given or received for something else” and can describe a wide variety of mutually beneficial exchanges. But “quid pro quo” is shorthand for sexual harassment when used in the workplace.
Quid pro quo harassment is when someone in a position of authority uses their influence to try to have a sexual relationship with a worker in exchange for a job benefit, job security, or immunity from punishment. It can also mean revenge, like when an employee loses their job or has bad things happen to them because they turned down a sexual approach from a boss.
Workplace harassment based on a “quid pro quo” is widespread. Powerful individuals can occasionally develop a lack of empathy, according to social scientist Dacher Keltner. Improper, impulsive action might result when people fail to read the emotions or viewpoints of others around them.
It is the duty of human resources to address cases of quid pro quo harassment. Human resources should have a plan in place to deal with it and prevent it from happening. A secure workplace free of harassment, assault, and other forms of workplace violence is everyone’s responsibility, and HR should play a leading role in making that happen.
Workplace examples of “quid pro quo” harassment
Many types of sexual harassment, including quid pro quo, happen on the job. As examples, look at these:
- A supervisor brings up the topic of a possible promotion or salary increase while asking an employee out to dinner.
- Someone’s boss tells them they need to dress hotter or more provocatively if they want to keep their job.
- The supervisor reluctantly approves the employee’s request for time off, indirectly suggesting that they should “earn it” in an unprofessional way.
- An employee’s rejection of a supervisor’s sexual approaches results in a denial of a promotion.
- A recruiting manager makes sexual advances toward a job candidate and implies that the individual must accept them in order to secure the position.
- An employer uses threats of fewer hours or unsavory assignments as an incentive for employees to engage in sexual interactions.
- While suggesting a more favorable work schedule, a supervisor offers a back rub to an employee.
Harassment based on a perceived favor can manifest in overt and covert ways. There are circumstances that are the result of sexual innuendo, while there are other situations that constitute straight-up harassment. The most cunning harassers realize that all it takes to get away with it is a subtle indication of what they want, and then they can use that to their advantage.
Signs of bad behavior
Even in cases when no one reports it, human resources must identify and address quid pro quo harassment. While not conclusive evidence of a crime, certain acts might serve as red flags.
Pay attention to certain situations, like:
- Physical touch that is not wanted.
- Unjustified and abrupt reprisal against a worker.
- A raise is given for no reason.
- A low-performing worker is able to avoid termination.
- Rumors are circulating about a potential close relationship between a supervisor and a subordinate.
- A manager takes an unhealthy interest in protecting a single employee.
- A raise or performance review that has nothing to do with how much work a person puts in.
What kinds of harassment do not constitute quid pro quo?
The phrase “quid pro quo” does not include all forms of sexual harassment or interactions in the workplace. There are some things that should not be considered quid pro quo sexual harassment, even if they are still inappropriate or illegal.
Quid pro quo sexual harassment would not apply in these cases:
- That kind of sexual harassment where there is no “this for that” component. (The term “hostile work environment” is a good catch-all for most forms of sexual harassment.)
- A romantic relationship between coworkers who are not in a traditional supervisor-subordinate relationship and have mutually agreed to be romantically involved.
- An intimate relationship between a boss and an employee that is mutually agreed upon and does not affect the working relationship in any way.
- A quid pro quo transaction that is not sexual in nature. For instance, trading money for a job perk or to avoid getting in trouble.
The consequences of quid pro quo harassment that goes unchecked
The damage that quid pro quo harassment does to an organization and its employees is too great to ignore. If left unchecked, it has the potential to worsen and cause additional problems.
Victims of workplace harassment often report feeling helpless and uncomfortable on the job, which can have a significant psychological impact on affected individuals. They may resign, miss work, or perform poorly on the job as a result of this anxiety.
If an employer allows quid pro quo harassment, the harassed employee may seek legal recourse. This might lead to a costly legal struggle for the organization and harm its reputation.
When a company fails to handle misbehavior, it establishes a culture in which engaging in inappropriate behavior is seen to be acceptable. It is possible that this may lead to other instances of harassment, some of which may even take place openly without the fear of being punished. People who see the behavior will think that reporting it won’t change anything. The result is a hostile and hazardous workplace where workers feel they can’t speak out for themselves.
Tips on how to deal with quid pro quo harassment
Serious action is required in response to any allegation of quid pro quo harassment. Accusations involving prominent or esteemed leaders add another layer of complexity to these cases. For this reason, you should handle them with extreme caution and precision.
The following are some key considerations when dealing with accusations of workplace quid pro quo harassment:
1. Conducting complete and prompt investigations into all allegations of harassment
Immediate attention is required in these cases. Evaluate all the information and conduct a thorough HR investigation to get a fair judgment about what transpired.
Keeping an impartial stance toward all sides is critical. Reputation should not be used to determine the credibility of either party. For this reason, it may be necessary to hire an impartial third party to oversee or participate in the inquiry.
2. Helping the harassed person or people get the help they need
Show the victim the highest level of respect. By listening carefully and promising anonymity, you can make them feel comfortable opening up about their experience.
Keep the employee safe from additional harassment by doing whatever is necessary. Be careful not to draw attention to the employee or make them feel uncomfortable. For example, moving them to a different area against their will to keep them away from the alleged offender.
Give them access to resources to help with mental health and be flexible with any requests they may have, like paid vacation. It is imperative that you address the employee’s concerns regarding any repercussions that may have resulted from the harassment.
3. Enforcing fair and consistent punishment on the harasser(s)
Ensure that the guilty employee is held responsible in line with business policy and relevant legislation. Appropriate disciplinary action may include a warning, suspension, or dismissal, as determined by the seriousness of the behavior. To make sure the harassing conduct doesn’t happen again, it might also include mentorship and training sessions.
Documentation and consistency in application of discipline are essential, regardless of the person’s status in the business.
4. Retaliation monitoring
Check back on the investigation to make sure everything is okay. Talk to the person who is making the claim to find out how they are doing, whether they are feeling comfortable returning to their job, and whether they require any assistance. Even if the accuser hasn’t reported it, keep an eye out for any signs that they have been the target of retaliation.
Prevention of quid pro quo harassment: HR’s role
Human resources should proactively work to avoid quid pro quo harassment as well as handle charges of it when they arise. The following steps will do the trick:
- Make a policy against harassing
Organizations that have strong anti-harassment policies in place show their commitment to providing a safe and respectful workplace for their employees by outlining how to address inappropriate behavior.
Using plain, straightforward wording will help guarantee that all employees fully grasp the policy. The following are some of the most important parts in implementing the policy:
- Giving a comprehensive overview of harassment, including quid pro quo, and outlining the forbidden behaviors.
- Describe the punishments that are permitted for harassment.
- Making it clear that harassment will result in prompt and appropriate disciplinary action.
- Clearly outlining the actions that are not acceptable and might result in harassment.
- Employees should be informed about their rights and obligations when reporting harassment, including the measures to prevent retaliation.
- Make sure the policy is widely circulated and understood.
- Managers and staff should participate in training sessions.
To combat quid pro quo and other forms of harassment, it is essential to educate all employees. Discourage harassment and make sure everyone knows what it is and how the company deals with it.
Important aspects of anti-harassment training to keep in mind are:
- Why a safe workplace is critical, and what the company will do to make it a reality.
- Outlining the anti-harassment policy’s provisions.
- A description of harassment along with a few examples of its manifestation in the workplace.
- A look at the consequences of being a harasser.
- Any actions that have the potential to be construed as threatening.
- Efforts made to safeguard victims of harassment.
- Guidelines for dealing with harassment and how to report incidents.
Employees learn and remember more from training than from just reading a policy. When people can actively participate, it really makes a difference. Visual aids, such as videos and case studies, can be more effective than text alone in bringing concepts to life.
Additional content can be covered in separate training for supervisors. Examples include the dynamics of abusive power and authority and strategies for preventing the escalation of problematic conduct.
- Making it possible to report harassment based on quid pro quo
The likelihood of quid pro quo harassment occurring and continuing to occur is high if there is no clear and easily accessible method for reporting it.
Many victims of harassment are reluctant to come out for fear that no one will believe them or that the accused would get special treatment. Anyone dealing with harassment should be aware that HR is ready to handle the matter and has protocols to follow. Here are some things to keep in mind while reporting quid pro quo harassment:
- Statement that offers support and encourages reporting inappropriate behavior.
- Details on the safeguards and rights of workers.
- Guarantee that all information will be kept strictly secret.
- Quick, comprehensive, and unbiased investigations will be carried out.
- All the ways that you can file a complaint. (Think about the feasibility of an anonymous technique.)
- Detailed explanation of each stage of the procedure.
- Reassurance that filing a complaint would not result in any form of reprisal.
Without complete employee awareness, the reporting process falls short. The anti-harassment policy and training, the employee handbook, and any other materials or posts pertaining to employees’ rights on the job should all prominently display this information.
- Establishing a welcoming and encouraging work environment
In a perfect world, every workplace would be devoid of “quid pro quo” activity since no one would voluntarily engage in it. But the truth is that companies need to make an effort to foster an environment that does not approve of leaders abusing their positions of power.
The human resources department may play a role in fostering an environment free of harassment and discrimination by encouraging open dialogue about and support for employees’ safety and well-being. Possible approaches to this problem are:
- Promoting good conduct by setting high standards for people’s attitudes and interactions with one another. Encourage senior leadership to set an example.
- In order to establish ground rules for appropriate behavior in the workplace, it is necessary to identify and condemn any kind of disruptive or offensive conduct. For instance, sharing or displaying sexually provocative items, making jokes or physical gestures with a sexual undertone, etc.
- Keeping an effective and trustworthy reporting and investigative procedure in place.
- Clearly outlining the repercussions of inappropriate conduct and making sure that everyone, including management, knows what they’re getting into.
- Continuous training on harassment and discrimination should be provided, and open dialogue on these topics should be promoted.
- Keeping anti-harassment rules and reporting processes up-to-date and relevant through regular reviews and updates.
Most important things to remember
- Quid pro quo harassment is when someone in a position of authority tries to have intimate contact with a staff member who works for them by giving something in exchange.
- Human resources must deal with charges of quid pro quo harassment by conducting comprehensive investigations into all claims. There has to be backing and protection for those who are making the accusations. Consistent disciplinary action is necessary in cases of harassment.
- In order to establish a reporting mechanism and foster a safe and supportive work environment, HR must take measures to avoid quid pro quo harassment, such as creating, communicating, and adhering to anti-harassment rules and procedures.