Top POS Systems for Small Businesses: Comprehensive Guide to the Best Options

Top POS systems for small businesses offering payment processing, inventory tracking, and seamless integration. Compare scalable options with robust hardware and advanced features.

By Brad Nakase, Attorney

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Have a quick question? I answered nearly 1500 FAQs.

With a wide range of hardware options and feature-rich software, POS (point-of-sale) systems assist you in managing sales, tracking inventory, and accepting payments. Many also include integrated payment processing capabilities.

In this article, we have listed our top choices for the POS system for a small business.

1. Square: Our selection for the complete POS system for a small business

Square is positioned at the top of the list due to its clear pricing, absence of long-term agreements, robust integrations, and a complimentary POS plan, which offers more features than other competitors’ entry-level options. Other noteworthy benefits include no chargeback costs, low-cost hardware options, and a free web store. The provider can also serve a variety of industries, such as restaurants, retail stores, and service-oriented enterprises.

Reasons for liking it

The upfront pricing, live assistance, and several helpful features of Square’s POS system for a small business make it stand out. In contrast to most systems, Square provides a free POS software alternative that has no monthly fees. You can conduct sales while on the road, like at a music festival, trade expo, or farmers market, because Square is compatible with iPhones, Android smartphones, and iPads.

Pros

  • There is a free plan choice available.
  • Provides useful additional services, such as payroll, that are closely integrated with its point-of-sale system.
  • There are no long-term agreements or termination costs.
  • Every package comes with a free online shop.

Cons

  • Unable to function on Windows devices.
  • Complicated industries may want a system that is more specialized.

2. Helcim: Our selection for high volumes of sales

Helcim can almost handle all aspects of a business as a full-service payments service provider, including point of sale, billing, business management, and payment processing. Helcim is particularly economical for companies with large sales volumes because it provides bulk discounts.

Reasons for liking it

Helcim employs an interchange-plus price approach, in contrast to flat-rate processors of payments that impose a uniform transaction price on all credit card kinds. This implies that when a consumer utilizes a card with a low interchange rate, your company benefits. A benefit for companies with significant volume is that Helcim also provides bulk savings if you handle over $50,000 per month. Additionally, the business supplies its own mobile card reader and smart terminal if you require hardware for in-person payment processing.

Pros

  • No software costs every month.
  • No fees for ending a long-term contract.
  • Provides volume discounts to companies with monthly card sales over $50,000.
  • Interchange-plus transaction rates might result in cost savings for enterprises.

Cons

  • Certain hardware, such as cash drawers and barcode scanners, can only be purchased from a third-party supplier.
  • Lack of complete POS register alternatives

3. Stripe: Our selection for sales from online to in-person

Because Stripe takes payments in over 135 different currencies, it’s a great option for companies that operate internationally. Instead of being a point-of-sale system, Stripe Terminal is an interface that lets you expand your online company to include in-person sales. You may connect it to the POS application with a little coding.

Reasons for liking it

By extending Stripe Payments’ capabilities, Stripe Terminal turns into a complete POS system for a small business. Stripe is capable of accepting over 135 currencies and numerous payment methods. If you understand how to use its sophisticated development tools, you can build a checkout process that feels unique.

Pros

  • No software costs per month.
  • There are no long-term agreements or termination costs.
  • 24/7 chat and phone assistance.

Cons

  • Does not come with basic POS features or a POS app.
  • Probably calls for developer and coding experience.

4. Shopify: Our selection for integration of e-commerce platforms

Shopify’s e-commerce and POS services easily combine online and retail sales. Additionally, businesses can use it as a one-stop location thanks to its in-house payments solution.

Reasons for liking it

The POS system for a small business offered by Shopify is capable of managing all the intricacies involved in online store sales. You can create an online store and add products virtually instantly, sell across a variety of platforms (which includes social media), communicate with vendors, send out automated emails to customers who leave their carts, handle payments at affordable prices, and conduct business in 133 different currencies and several languages with all subscription tiers. Shopify is among the top retail POS choices because of these qualities.

Pros

  • No termination fees or long-term agreements.
  • A virtual store is part of every plan.
  • Designed with internet sellers in mind.
  • Round-the-clock chat assistance.

Cons

  • No options for a free plan.
  • In an offline setting, cards cannot be processed.

5. Clover: Our selection for selecting a payment processor of your own

The most notable characteristic of Clover is its compatibility with different payment processors. Put otherwise, Clover retailers are not obligated to choose Clover as a payment processor. But since Clover hardware cannot be reprogrammed, you will have to buy it straight from the payment processor of your choice and it will only work with that processing.

Reasons for liking it

Contrary to some of its rivals, Clover allows you to combine its software and hardware with several merchant service providers, including Citi, BBVA, PNC, and Wells Fargo. For companies looking for an interchange-plus processing of payments approach instead of Clover’s internal flat-rate approach, this is particularly perfect.

Pros

  • There’s a free plan if you’re just utilizing a mobile card reader.
  • Email and phone help is available around the clock.
  • Retail options allow you to integrate with already-existing online stores, and all restaurant packages offer free online ordering.

Cons

  • A three-year agreement is necessary for promotions.
  • Charges termination costs, although in some circumstances, they might not be charged.
  • The cost of processing payments online is higher than that of competitors.
  • The only way to access popular accounting connections is via third-party apps.

6. Toast POS: Our selection for restaurants serving both online and for dine-in customers

Toast allows users to link their current Toast point-of-sales system with internet ordering alternatives. Customers can select where they want to pick up their orders if the restaurant has many locations.

Reasons for liking it

Toast provides scalable point-of-sale (POS) systems for fine dining restaurants, cafes, pubs, food trucks, full-service, and quick-service restaurants. A range of hardware choices are available, including self-serve order kiosks, kitchen display monitors, handheld devices for taking orders at the table, and countertop terminals.

Pros

  • There is a free plan for establishments with up to 2 point-of-sale terminals.
  • Assistance through web messaging around the clock.
  • Provides beneficial additional services that strongly connect with its point-of-sale system, such as payroll & team management tools.
  • Among other characteristics unique to the industry, it was created especially for restaurants and offers an internal delivery platform.

Cons

  • Has a two-year contract requirement and levies early termination penalties.
  • Compared to competitors, online payment handling rates are more costly.
  • They charge an installation fee, and the hidden cost of the backup router is included in offline mode.
  • Online ordering is regarded as an optional feature for any plan.

7. SpotON Restaurant: Our selection of features unique to restaurants

SpotOn Restaurant services are tailored to your unique restaurant requirements, and a variety of software integrations will complete your setup. For ongoing development, the business’s Restaurant Advisory Council offers regular input.

Reasons for liking it

SpotOn’s system is a cost-effective and attractive choice because of its monthly software charge, payment processing expenses, and compatibility with third-party devices. SpotOn provides scalable add-on services including team management software and a reward program. From installation & training to round-the-clock help, the organization is well known for its hands-on commitment to customer care.

Pros

  • Has a free plan available.
  • Employee scheduling software, online ordering, reservation capabilities, and loyalty programs are some ways that restaurants can personalize their plans.
  • 24/7 call assistance.
  • No termination or long-term contract costs.

Cons

  • Charges a setup cost.
  • In offline mode, the hidden price of a router is included.

8. SumUp POS: Our selection for marketing automation

The marketing capabilities included in SumUp’s Connect Plus & Pro POS services enable users to earn incentives and receive tailored promotions immediately.

Reasons for liking it

Featuring a built-in customer loyalty system and programmed advertising programs that make it simple to give clients personalized offers, SumUp’s point-of-sale (POS) solutions can assist businesses in growing and retaining their clientele. From there, you can monitor the number of clients who have chosen to join or leave your marketing program and use the loyalty dashboards to gauge its success.

Pros

  • Card reader POS plans are free.
  • Marketing solutions that send targeted promotions to customers automatically.
  • Accessible in around 30 nations

Cons

  • Compared to certain competitors, the cost of online transactions is higher.
  • For the money-back assurance, a twelve-month agreement is required.

9. Lightspeed Retail POS: Our selection for management of inventories

Though it has many good features, Lightspeed’s POS system for a small business is most notable for its inventory control features. The technique works particularly well for companies that have multiple locations.

Reasons for liking it

Every subscription package offers exceptional inventory management features that set the Lightspeed Point of Sale (POS) system apart from its rivals. You can include a lot of information as you enter items into the system, including a description, pictures, price, selling price, tax and discount policies, tags, barcodes, SKUs (stock-keeping units), categories, brands, & custom-built fields. These details can be used to create and filter report results.

Pros

  • Includes comprehensive capabilities for managing inventories and developing product variants.
  • Individual onboarding sessions are free for newly established merchants.
  • 24/7 help by phone and live chat.
  • Create as many barcode labels as you like.

Cons

  • No options for a free plan.
  • Features for e-commerce are not included in the lowest-tier package.
  • Requires an annual contract and charges a termination fee.
  • Does not have offline mode or a virtual terminal.

10. TouchBistro: Our selection for restaurants with offline functionality

The POS system TouchBistro was created especially for companies in the food sector. Additionally, it is an excellent choice for eateries without a dependable internet connection because it keeps data locally as well as in the cloud.

Reasons for liking it

TouchBistro is a good choice for restaurants that are yet to embrace the concept of a fully cloud-based point-of-sale system. It is a hybrid point-of-sale system, which means that although it is locally set up, data is still transmitted to the cloud. While offline payment acceptance is possible with other cloud-based point-of-sale systems, the TouchBistro service, during a Wi-Fi outage, will continue to function in other ways, such as real-time reporting.

Pros

  • 24/7 help by email, chat, and phone.
  • Includes aspects like table & menu control that are unique to restaurants.
  • A system for customizable profit management offers resources for increasing margins.
    TouchBistro is a hybrid point-of-sale system that doesn’t require the cloud to function. Staff management, menu editing, order taking, and payment acceptance are examples of offline capabilities.

Cons

  • Because payment processing prices are quote-based, it is challenging to compare them to those of the competition.
  • Contracts cannot be ended early and are automatically extended.
  • There are setup fees and no complimentary plan alternatives.

11. U.S. Bank Merchant Services POS: Our selection for Bank point-of-sale system

U.S. Bank Merchant Services is an all-encompassing solution for small businesses, including POS, corporate bank accounts, and payment processing.

Reasons for liking it

U.S. Bank provides small companies with point-of-sale, business banking, and payment processing services. Another feature that sets the bank apart from many of its rivals is Everyday Funding, which enables merchants to receive money in their bank account on all days of the week, even weekends.

Pros

  • There are no termination costs.
  • There’s a free plan if you’re just utilizing a mobile card reader.
  • Personalized customer account manager and round-the-clock phone support.
  • Offers banking services in-house.

Cons

  • For prices of POS hardware, you must speak with the bank directly.
  • Depending on the requirements for installation, a setup fee might be charged.
  • Online ordering is available only with the most expensive plan.
  • Not every plan has an offline mode.

12. Lavu: Our selection for programs for cash discount

From coffee shops and delis to full-service eating venues, Lavu creates iPad-based point-of-sale (POS) systems for a variety of restaurant types. Business owners can reduce processing costs by passing along a portion of the charges to clients who opt to pay using cards rather than cash through the company’s cash discounts program. Make sure your company is prepared to accept cash payments so that customers can avoid the fees.

Reasons for liking it

All of Lavu’s programs allow restaurant owners to choose “dual pricing” choices, which give patrons a discount if they pay with cash rather than a credit or debit card. For companies who wish to promote cash transactions or who are worried about the accumulation of payment processing charges, this can be a smart choice. However, Lavu’s quote-based payment processing rates make it challenging to predict processing expenses in the initial stage.

Pros

  • 24/7 chat and phone assistance.
  • A highly flexible point-of-sale system for programmers.
  • Restaurants have the ability to cash out customers at one register, start their tabs on another, and schedule timed menu modifications.
  • A dual pricing strategy can aid in lowering processing expenses for payments.

Cons

  • There are no free plan choices.
  • Subscribers cannot unsubscribe before the term expires.
  • Payment processing fees are not listed.
  • Absence of a virtual terminal for remote transaction acceptance

13. PayPal: Our selection for software for mobile POS

With its seamless integration with numerous well-known business software brands, this mobile point-of-sale and payment processing solution is designed for rapid and simple setup. Since PayPal Zettle’s point-of-sale software is free, company owners simply need to pay for processing payments and hardware.

Reasons for liking it

One notable feature of PayPal’s Zettle system is its no-cost software and no-agreement business arrangement, which reduces the risk associated with moving to a new point-of-sale system. It is easy and quick to set up with its hardware POS bundles, and there are some good (but few) extras available.

Pros

  • There are no monthly software costs to receive payments in person.
  • No termination or long-term contract costs.
  • Takes a number of payment methods, such as PayPal and Venmo payments.
  • Using a reasonably priced keypad card reader, integrated payment processing, and an absolutely free mobile application, you can swiftly take payments in person while on the go.

Cons

  • In accordance with your gateway, there may be additional monthly fees associated with accepting online payments.
  • No offline functionality.

14. Payanywhere POS: Our selection for handling feedback from customers

Payanywhere’s reputation management technology is particularly noteworthy because it allows you to keep an eye on Google & social media reviews and reply to the comments all from one location. It also allows you to keep track of the performance of other companies in your region and establish competitor profiles.

Reasons for liking it

Payanywhere provides simple, affordable in-person transaction rates together with a variety of point-of-sale hardware choices, ranging from a countertop device with a client-facing screen to a mobile card reader. Invoicing, reporting, reputation management, and staff management solutions are also available.

Pros

  • Provides a card reader software plan at no cost.
  • 24/7 assistance.
  • Monitoring internet reviews of your company is made easier with reputation management solutions.
  • Deposits are free on the same day.

Cons

  • The cost of processing payments online is high.
  • Charges for the setting up of more complex POS systems.
  • Business-specific contract requirements may differ.
  • Few integrations with applications other than QuickBooks Online.

POS systems: What are they?

A point-of-sale (POS) system enables your company to take payments from clients at the time of checkout. It might be a portable gadget featuring a credit card reader or an on-counter register featuring a cash drawer, contingent upon whether you require it to make sales while on the move.  Included in the system are the POS hardware and the software that you use to input item prices and gather information about your inventory, sales, returns, and other activities. Hardware typically isn’t necessary for strictly online entrepreneurs.

Providers may provide their own hardware alternatives, such as cash drawers, receipt printers, and point-of-sale terminals with customer displays. For a more straightforward and portable option, you can occasionally just download point-of-sale software onto a tablet or iPad. Like POS hardware, the complexity of POS software differs and it might have features unique to your sector.

Features of a POS system

Your industry ultimately determines the POS functionality you require. Along with a few industry-specific features you may want to take into consideration, these are some general hardware and software characteristics to look for in a point-of-sale system.

Software features

  • Online shop options: You may increase your business by allowing clients to place orders or make purchases online. Whether you sell online, in person, or both, be sure your point-of-sale system supports them all.
  • Reporting: No matter what sector you are in, you want a point-of-sale system that can produce sales reports so that you can identify which services or products are most popular with your clients and profitable for your company.
  • Good customer support: Some solutions may be readily available online, but when you need troubleshooting assistance, it’s helpful to have someone you can talk to. Make sure the phone and/or live chat support options you select are actually accessible during regular business hours.
  • Inventory management: It’s critical for restaurants and retail establishments to monitor their inventory levels and choose when to place new orders. See the top inventory POS system recommendations from us for a more thorough list of choices.
  • Management of multiple locations: To make tracking inventory, service, or menus at many locations easier, you should utilize the same point-of-sale system at all of your company’s locations. You can run reports to check how each site is doing and establish various prices and tax regulations for each location with multi-location control.
  • Menu or table management: This one is essential if you run a busy restaurant. With the help of these tools, you can monitor the state of the tables in the restaurant, monitor the time it takes to switch tables, update menus, and keep track of when specific items are running low.
  • Loyalty programs: Through a discount or point-earning system that encourages repeat business, loyalty schemes may assist in reconnecting with your customers, despite their often higher cost. Additionally, they can be used to give personalized discounts for specific occasions like birthdays.

Hardware features

  • Mobility: Are you in need of a compact card reader, a complete countertop POS station, or anything else? Perhaps your company sells most of its goods online, but it also periodically has to handle sales at pop-up events. In that case, a basic card reader could be adequate. Though restaurants may require a mobile touchscreen device that enables staff to take orders and handle payments at the table, a physical retail point-of-sale system most likely requires a countertop terminal.
  • Accessories: Barcode scanners, cash drawers, and receipt printers are typical point-of-sale accessories. A-la-carte is how some POS system vendors operate, while others sell hardware packages that consist of all you need.
  • Durability: Ascertain whether the point-of-sale hardware you are contemplating is heat-proof or spill-proof, according to your business. In crowded restaurant environments, this is very beneficial.

How to select a POS system?

These crucial factors will help you choose the best point-of-sale system for your company.

1. Choose the POS software capabilities that you want

This will mostly depend on your business type because a lot of POS software solutions are tailored to a particular industry. Restaurants, for instance, can require inventory control and table management, and service-based companies might find that appointment scheduling is useful. Selecting the features that your company cannot compromise on can help you focus on your hunt.

2. Select appropriate POS hardware types

Card readers, receipt printers, barcode scanners, handheld terminals, and countertop terminals are examples of common hardware choices. Businesses that provide services, such as restaurants and coffee shops that take tips, may also desire a screen that faces customers and has pre-programmed options for tips. The simplest method to guarantee compatibility is to choose a point-of-sale vendor that can meet all of your company’s requirements, as not all software and hardware solutions are compatible with one another.

3. Compute the initial and continuing expenses

Your main upfront POS expense will probably be hardware, and you should also account for the fees associated with processing payments for each transaction. There are some free monthly POS software subscriptions but be prepared to spend extra for a more feature-rich package. You should also keep an eye out for other expenses like installation and compliance with PCI fees.

4. Keep in mind the contract durations

Because not all point-of-sale (POS) companies need you to execute a contract, you have the freedom to switch systems whenever you choose. Some businesses, nevertheless, demand a one-year commitment. That isn’t necessarily a deal breaker, but you should be certain that the offering will benefit your company in the long run. Before committing, thoroughly read the “terms & conditions” and look for product demos to assess functionality.

5. Verify if it is compatible with your accounting system

Your POS and accounting software should work together to guarantee a seamless setup procedure and keep your books current. See the top POS systems that interface with QuickBooks for further possibilities.

The advantages of utilizing a POS system

POS systems are usually more flexible and offer more business administration functions than traditional cash registers. Choosing the more contemporary POS option has the following benefits:

  • Portability: Tablet-based point-of-sale (POS) systems can support mobile businesses that conduct sales while on the go, allow staff to ring up clients from any location within the store, or just sit on the countertop.
  • Strong feature sets: The software designs of many point-of-sale systems go beyond simple sales tracking. They might have extra features like scheduling tools, inventory control, timekeeping and management, and client retention programs.
  • Smooth integrations: To cut down on data entry by hand, you can synchronize your accounting and point-of-sale software.

POS Systems types

When it comes to POS system comparison, there are a lot of alternatives available, and knowing the key differentiators will help you choose the one that is ideal for your company.

  • Paid vs. free POS software: In order to keep expenses down, a number of POS system companies provide complimentary POS software that covers the essentials. But if you want to take money in person, you will still have to account for hardware costs and payment processing charges.
  • In-store vs. online POS systems: Various sales channel types are supported by various POS systems. There are those that specialize in selling online and even serve as e-commerce sites, while others prioritize in-person sales.
  • Universal vs. industry-specific POS systems: Some point-of-sale (POS) systems are designed with specific characteristics for a specific business, typically retail or restaurants. You can usually find out which industries a provider targets on their website.

Our rating methodology for POS systems

Through data collection from company websites, interviews with company representatives, and, when feasible, our own user interface testing, Our editorial team assesses small-business point-of-sale (POS) systems in six major areas and over 30 subcategories. We verify the accuracy of these data points on a regular basis.

The breakdown of categories

1. System capabilities (Weightage: 38.5%)

We look for point-of-sale systems that have a wide range of hardware and software options, can process a large number of payment kinds (such as online, in-person, invoicing, and virtual), and work offline. We also consider elements that are unique to a given industry.

2. Cost (Weightage: 29.5%)

We take setup and cancellation fees, monthly software subscriber prices, and payment handling rates into account when calculating the total cost. Usually, our top choices come with a complimentary software plan choice.

3. Pricing transparency (Weightage: 11.5%)

The websites of our top-rated POS system providers clearly display the cost of the hardware as well as any additional charges for setup, termination of contracts, PCI compliance, & chargebacks.

4. Integrations (Weightage: 9.0%)

It’s critical that your POS system interfaces with the accounting software because it will handle the majority of your sales. In this manner, you can produce precise reports. These integrations should ideally be done directly rather than through an additional fee-paying third party.

5. Customer service (Weightage: 7.0%)

The minimum support options for POS system suppliers should be phone, email, or chat. Providers who offer round-the-clock support rank higher.

6. Free trials and contract requirements (Weightage: 4.5%)

Contract-free POS systems with free trial periods are preferred by our evaluation methodology. When a product doesn’t have either, its ranking is negatively impacted.

The meaning of our star ratings

  • Five-star POS systems are great and are used by many different companies that sell offline as well as online. In addition to offering a free software plan with a ton of helpful features, they provide competitive processing prices.
  • POS systems rated between 4.0 and 4.9 ratings are good. They are typically transparent, offer competitive processing fees for in-person as well as online transactions, and can be particularly affordable for companies operating in particular sectors.
  • Point-of-sale systems with ratings between 3.0 and 3.9 are decent, but not as good as their rivals. They can have fewer features or cost more money too.
  • We typically don’t suggest point-of-sale systems with ratings of 2.9 stars or lower since they are far from ideal.

Frequently Asked Questions

1. How do POS systems operate?

The technology and software that allow a firm to take payments for transactions is called a point-of-sale (POS) system. However many point-of-sale (POS) systems are capable of much more than just processing payments. In addition to other functions, they might be able to manage staff, handle inventory, create customer profiles, integrate with well-known accounting and payroll software, and provide loyalty programs.

2. What is an example of POS?

A card reader connected to a smartphone is an example of a basic point-of-sale system that is rather popular these days. This type of mobile POS system for a small business enables a transaction to be completed by a card swipe using a card reader & payment software that is accessed via the phone. An entire set of POS hardware, including a terminal, barcode scanner, cash drawer, and receipt printer, along with related software that facilitates business management, is an example of a more sophisticated, feature-rich point-of-sale system.

3. What is the POS payment process?

During a sales transaction, a POS payment is made. Depending on the particular setting of the business, payment can be made in person, with cash, a debit or credit card, a virtual wallet, or online. Whether a card is used online or in person, the vendor will be imposed a processing fee dependent on the kind of card used, the card’s originating bank, and the fee assessed by the payment processor.

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