HR Specialists: Key Roles and Skills

HR specialists handle employee recruitment, training, compensation, and conflict resolution to support company growth. They require strong communication, decision-making, and ethical skills to manage employee relations and ensure workplace efficiency.

By Brad Nakase, Attorney

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Have a quick question? I answered nearly 1500 FAQs.

What does an HR specialist do?

Human resources specialists are in charge of hiring people, training and growth, rewards, pay and benefits, and getting along with employees. Every day, they also have to do other HR jobs, but their main focus is on their area of expertise.

It’s typically an entry-level job that you’ll find in big companies and consulting businesses. Companies that hire HR specialists usually have more than one, and each one specializes in a different area.

Generally, a human resources specialist’s job is to work for the long-term growth of the company. For instance, by making sure they hire and keep the best people. This could also mean working with hiring managers to come up with criteria for applicants, managing the onboarding process, helping to solve labor problems, and creating materials for training.

What skills are necessary for a human resources specialist?

Depending on what they do, HR specialists need different sets of skills. Because of these specialties, daily tasks may also be different. In their HR job, they need to show the following general skills, though:

  • Relationships with employees: In order to foster a stimulating workplace, an HR expert should effectively handle employee complaints.
  • Performance management: To handle people’s performance well, HR professionals need to listen well, understand others’ feelings, and be emotionally intelligent. Establishing goals, monitoring employees, and helping them get better are all aspects of performance management.
  • Detail-oriented: Paying close attention to details is important for HR jobs involving many of them, like looking at each candidate’s skills and job interview results to find the best person for the job.
  • High ethics: HR’s job is to get information about employees, like their pay and contract terms. Because of this, it is important to be ethical and responsible when handling personal information about workers.
  • Handling conflict: HR professionals should be good at negotiating and mediating conflicts because they may have to settle disagreements between bosses and employees.
  • People skills: People who work in HR deal directly with employees and must talk to workers of all levels every day. HR professionals should get along well with everyone who works for the company.
  • Decision-making skills: HR has to make choices every day, like which people to hire and how to improve company policies and train employees. This means that HR professionals have to use metrics and data to make choices.

Job description for a human resources specialist

Some of the most common HR duties and roles you might find in a job description for an HR expert are:

  1. Hiring and hiring people

Recruitment and hiring managers use recruitment specialists to help them do things like posting job openings and making job offers.

  1. Training and growth

Training and development experts plan and carry out programs that help employees learn and grow. Some tasks could be:

  • Set up and run the hiring process for new employees
  • Find workers who might need training and decide what kind of training they need.
  • Help current workers get education and training
  • Make training tools, such as learning materials
  1. Analyzing jobs

HR specialists figure out and write down what this job’s duties and needs are. Some tasks could be:

  • Find and write down information about job tasks
  • Make training tools for workshops and presentations
  • Help figure out what a competitive salary should be.
  1. Dealing with employees

Employee relations experts help workers and bosses talk to each other.  Some tasks could be:

  • Take part in settling labor issues
  • Helping to work out contracts or settle complaints with labor groups and unions
  • In charge of safety and health programs for employees.
  1. Pay and perks

Benefits and compensation experts are in charge of workers’ pay and benefits. Some tasks could be:

  • Keeping track of pay records
  • Comparing pay to other jobs
  • Taking care of yearly job reviews

What an HR specialist does

The following are some responsibilities:

  • Recruitment: Post job openings, look over resumes, meet candidates, do pre-employment tests, and check applicants’ backgrounds.
  • Onboarding: Write rules and instructions that show how the business works. Make welcome packages for new employees. Give new workers an orientation on their first day on the job.
  • Paid time off and benefits: Set up a pay and perks package that is competitive and fair. Make sure that the ways you pay people follow the laws and rules that are in place at the moment. To set salaries, look at job names and responsibilities. Review and manage benefit plans, and keep an eye on the costs of benefits.
  • Writing rules for human resources: Make rules about things like what to wear, what to bring, and how to handle threats.
  • Changing records for employees: Be sure to keep all personnel records current, including those pertaining to attendance (vacation/holiday leaves, sick days, tardiness, amount of hours worked) and benefits (list of employees registered in a certain benefit, such as health insurance, vision and dental coverage, stock options, retirement benefits, or profit sharing).
  • Take care of worker relations: Take care of staff complaints. Offer to help with therapy. Hold exit talks. Take part in the process of firing employees. Talk to both workers and management.

What credentials are necessary for a human resources specialist?

If someone wants to work in human resources, they can get a bachelor’s degree in HR or a related area like business administration or psychology, and then go on to get an MBA. It’s important to note, though, that some companies care more about the knowledge and skills of the person applying.

So, when you’re thinking about what skills you need to become a human resources specialist, you should also think about how you can get experience and keep learning new things, including:

  • HR software: Learning how to use different HR tools like CRM, ATS, HRIS, HR analytics, and HR tools for managing employee engagement and success.
  • HR certification programs: You can improve your skills even more by taking part in different HR certification programs. Also, certificate classes can give you more useful skills that you can use in your job.

Salary for an HR specialist

According to ZipRecruiter, the average pay for a human resources specialist in the US is $51,949 per year. The monthly cost would be about $4,329.

The yearly pay ranges from $21,000 to $87,000.

Also, the average salary changes depending on where you live.

For example, Glassdoor says that human resources specialists in New York make $69,620 a year, while those in Chicago make $61,181. According to Payscale, the average yearly salary for an HR specialist in Chicago is $57,071, while the average yearly salary for an HR specialist in New York is $64,890.

Tips on how to become a human resources specialist

Are you ready to become an HR specialist? To become one, do these things:

  1. Get your certificates

If you have the chance, get a Bachelor’s degree and take certificate classes to learn the skills you need to be an HR specialist. According to job ads from some companies, HR certifications are already a requirement for some positions. HR professionals with varying amounts of experience can get a variety of certifications from groups like SHRM and AIHR.

Individuals who possess extra certificates may also experience a pay raise or faster job advancement opportunities. Human resources certifications can help you get a raise up to 16% faster and earn an average of 29.5% more.

  1. Gain skills in your field

Try to get an internship or learn on the job. As a volunteer, talk to people in HR at your college or at companies in your area. By doing an internship, you can learn how to be an HR worker from the ground up. The skills and information you learn through experience will help you build a job in human resources.

You can search for internships on Indeed, Glassdoor, and other job boards, as well as on sites that are just for internships, like Internships.com. Look for internships on the websites of businesses you’re interested in. There are HR interns at big companies like Merck and UPS every year.

  1. Sign up for groups and networks

Make a useful group of friends. If you have a strong network, it might help you get your next job, learn new skills, or connect you with good companies and qualified applicants.

Joining HR groups on social media is another way to grow your business network. To keep building your HR network, you might want to join professional groups and go to the events they host for networking.

When you sign up for one of AIHR’s courses, you can join a group of HR professionals who share your interests. You should also check out the following communities:

  • Try looking for HR groups or HR leaders on LinkedIn who post useful information.
  • Company Rebels: Two coworkers who thought their workplaces were out of date started the community to share ideas with HR professionals about how to make the workplace more modern.
  • Evil HR Lady group on Facebook: This is a place where HR managers and professionals can share tips, problems, and achievements.
  1. Get better at what you do

In order to keep up with how companies and job markets change, HR professionals will need to learn new skills. This is where the T-shaped HR worker comes in very handy.

People who work in T-shaped HR departments go beyond their normal HR jobs to work strategically with internal partners while still doing their main jobs. The skills of a T-shaped HR worker are:

  • Working in a flexible way by sharing information and working together
  • Data-driven decision-making and the use of technology to boost efficiency
  • Working together with internal partners to find answers that help the business make more money.
  • Use the T-Shaped Assessment to figure out what you need to work on in your career.
  1. Get ready for your interview with the human resources specialist

Once you have the prerequisites and have worked on your skills, you should get ready for your interviews by practicing interview questions. Learn about the company and the things it sells before you apply. Remember to be sure of yourself and ready for the questions so you can answer them correctly and improve your chances of getting hired.

Here are some interview questions to think about:

  • How do you find a good HR professional?
  • What kind of HR tools have you used?
  • In your opinion, what constitutes an effective onboarding procedure?
  • How do you figure out the different rates of job turnover?
  • Have you ever written reviews about how well employees did their jobs?
  • What would be the first thing you would do to come up with a plan to get employees more involved?
  • Tell me about your experience in implementing new rules or programs at work.
  • How would you do a study of skills gaps?
  • What are some ways to tell if a training program worked?
  • How can we encourage diversity through the benefits we provide?

In sum

HR professionals are very important for starting and growing businesses. Helping to build a strong business culture and fighting for workers’ rights at work can be rewarding as part of this job. Thinking about becoming an HR specialist? You might want to learn new skills and get more work experience to get ready for the job.

Have a quick question? We answered nearly 2000 FAQs.

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